noblevaNOBLEVA · LEGAL INFORMATION
Cancellations and refunds
How cancellations are reviewed according to the actual payment and transfer state.
Updated October 1, 2026
Before payment
You may leave checkout without charge. If a reservation exists without funds sent, request cancellation from the order so Nobleva can check the processor and release the channel.
Payment started or pending
Do not send additional payments or pay an expired invoice. A request does not automatically cancel a movement in progress: Nobleva must check for received, partial or confirming funds.
After payment confirmation
For Brand transfers, initial access is provided within 24 hours of payment confirmation. We may request one 12-hour extension, which requires the buyer’s express agreement. If the buyer declines or we miss the agreed deadline, a full refund of the amount paid to Nobleva applies. Mandatory buyer rights remain unaffected.
Delivery problems
Report the issue from order tracking. Do not confirm receipt if the access, channel or terms do not match the scope saved in your order.
Channel unavailable or materially different
If we cannot deliver the channel or an essential characteristic differs from what was promised, a full refund applies. Report the discrepancy from your order so it can be checked against the listing and terms saved at purchase. The resolution is recorded in order tracking.
Incorrect email
Correct it before the invitation is sent. If it has already been sent, report it from the order so Nobleva can check whether it can be cancelled and reissued; do not create duplicate payments.
Timing
Timing depends on the payment method, network and required checks. Nobleva will provide the outcome and, where applicable, the refund reference.
Warranty during transfer
For Brand offers including primary ownership, the warranty covers access and the promised characteristics until primary ownership is transferred. During the 7-day waiting period after accepting the invitation, and until the primary ownership transfer is completed, do not make changes to the channel. If you modify the channel before the transfer, you lose Nobleva’s commercial warranty. Do not publish, delete or edit videos, or change the name, image, permissions, monetization or linked AdSense account. You may inspect the channel and report any discrepancy from your order. Future income is not guaranteed. This commercial warranty does not limit your mandatory rights.