NOBLEVA · LEGAL INFORMATION
Cancellations and refunds
How cancellations are reviewed according to the actual payment and transfer state.
Effective September 21, 2026
Before payment
You may leave checkout without charge. If a reservation exists without funds sent, request cancellation from the order so Nobleva can check the processor and release the channel.
Payment started or pending
Do not send additional payments or pay an expired invoice. A request does not automatically cancel a movement in progress: Nobleva must check for received, partial or confirming funds.
After payment confirmation
Cancellations and potential refunds are assessed according to transfer progress, the technical ability to return funds, non-recoverable processor or network costs and applicable law.
Delivery problems
Report the issue from order tracking. Do not confirm primary ownership if permissions, the channel or the agreed conditions do not match.
Timing
Timing depends on the payment method, network and required checks. Nobleva will provide the outcome and, where applicable, the refund reference.